Privacy Policy

Last updated: December 30, 2025

RegSight ("we", "our", "us") operates the RegSight platform at regsight.app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our regulatory monitoring service. Please read this policy carefully.

By accessing or using RegSight, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use the Service.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Name and email address
  • Company name and your role/title
  • Password (stored in encrypted form)

1.2 Business Profile Information

During onboarding and profile setup, we collect information about your business to personalize regulatory alerts:

  • Provider Types: Whether you are an ILEC, CLEC, IXC, wireless carrier, VoIP provider, cable operator, ISP, or other telecommunications provider
  • Services Offered: Local exchange, long distance, broadband, wireless, VoIP, video, and other services you provide
  • Federal Program Participation: Participation in Universal Service Fund programs (High-Cost, Lifeline, E-Rate, Rural Health Care), RDOF, CAF, or other federal programs
  • Geographic Service Areas: States where you operate, tribal land service areas, and whether you serve rural or high-cost areas
  • Network Technologies: Technologies you deploy such as fiber, copper, fixed wireless, mobile, cable, or satellite
  • Company Size: Number of employees and customer base size
  • Monitoring Preferences: Regulatory topics you wish to monitor and alert preferences

1.3 Usage Data

We automatically collect certain information when you use RegSight:

  • Log data including IP address, browser type, and operating system
  • Pages visited and features used within the platform
  • Alert engagement (which alerts you view, mark as relevant, or dismiss)
  • Time spent on the platform and session frequency

1.4 Payment Information

Payment processing is handled by Stripe. We do not store your credit card number or full payment details on our servers. We receive limited information from Stripe such as the last four digits of your card, card type, and billing address for receipt purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

  • Creating and managing your account
  • Personalizing regulatory alerts based on your business profile
  • Delivering daily digests and real-time notifications
  • Processing your subscription and usage-based charges

2.2 Service Improvement

  • Improving our AI analysis and relevance scoring algorithms
  • Understanding how users interact with our platform
  • Identifying and fixing technical issues
  • Developing new features based on user needs

2.3 Communication

  • Sending regulatory alerts and daily digests
  • Providing customer support
  • Sending service-related announcements and updates
  • Responding to your inquiries and requests

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

3.1 Service Providers

We use trusted third-party services to operate our platform:

  • Stripe – Payment processing and subscription management
  • Resend – Transactional email delivery for alerts and notifications
  • Google Analytics – Website usage analytics and performance monitoring
  • MongoDB Atlas – Secure cloud database hosting
  • OpenAI – AI-powered document analysis (document content only, not personal information)

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

If RegSight is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for the platform to function (authentication, session management)
  • Analytics Cookies: Help us understand how visitors use our site (Google Analytics)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of data in transit using TLS/SSL
  • Encryption of sensitive data at rest
  • Secure authentication with hashed passwords
  • Regular security assessments and monitoring
  • Access controls limiting employee access to user data

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you close your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, accounting, or regulatory purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications (note: you cannot opt out of service-related communications while your account is active)

To exercise any of these rights, please contact us at support@regsight.app.

8. Children's Privacy

RegSight is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those in your country. We take appropriate safeguards to ensure that your personal information remains protected.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to its conflict of law principles.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@regsight.app